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Careers

 

We are a growing and successful business with big ambitions! We work hard and play hard with an ethos that matches our brand statement and goals of acting with "Integrity, Pride and Passion" in everything we do.

There are a number of roles within the Raging Bull family, ranging from head office to stores. So whether your thing is accounting, merchandising, marketing, eCommerce, sourcing, buying or customer service then we are always on the look out for fresh talent! 


 

We currently have vacancies for:

 

Customer Service / Administration Assistant

 

An opportunity has arisen to join an exciting fashion retail business which is growing at a very quick pace, operating mainly within the UK menswear arena. Raging Bull has gone from strength to strength over the past few years and has come out the other side of COVID with some great momentum. Working as part of a small head office team brings with it certain challenges but also great rewards and ownership of the role.

 

We are now looking to recruit a new member of the Customer Service team to support the growing needs of the business. The successful applicant will join the heart of the business, supporting the team in delivering the best customer service and experience, which Raging Bull prides itself on. This role will also include general administrative support within both the Customer Service and possibly supporting the Finance team with day-to-day activities.

 

Commences: ASAP

Contract Type: Permanent

Contract Hours:  Flexible – min 20 hours per week but will take full time.

Any successful applicant would need to cover 5 days per week, whether part-time or full-time (Monday-Friday).

Remuneration/ Pay rate: £18,000 to £22,500 (depending on experience) for full time.

Part-time pro-rata based on hours worked.

Location: Maisemore, Gloucester, GL2 8HR – own transport necessary due to location.

 

Key responsibilities include:

Dealing with customer enquiries via telephone and email professionally and confidently

Obtain and evaluate all relevant information to ensure effective communication with the customer and across all relevant departments and systems

Ensuring all enquiries/follow ups are efficiently dealt in a timely manner to ensure the customer is not forgotten

Processing of customer returns and refunds

Supporting any administration requirements within customer services and / or finance, such as filing and record keeping.

 

Key skills required:

 Strong communication and good listening skills, with the ability to build good relationships with customers, colleagues, and our external warehouse and parcel/delivery services

 Excellent administration and organisation skills

 Basic knowledge of IT such as Word and Excel

 Flexibility is key to this role, being able to adjust to the ever-changing needs of a small growing retail business.

Package includes salary, 28 days holiday (pro rota for part time role) (plus bank holidays), seasonal clothing allowance, 50% staff discount, profit related bonus scheme, employee rewards gateway ‘PerkBox’, and private pension scheme to launch this year.

 

Please email a full CV to: [email protected]