Returns
Something not quite right? Let's get that fixed.
We know that from time to time things don't quite work out as expected, so we've made it easy to send your items back to us if anything isn't right. We offer one free of charge return per UK order.
International returns do not qualify for free carriage. However, you are still able to use our simple online returns portal and select the local returns method suitable for your location.
*Please note, that if you have purchased items as part of a multi-buy offer or in conjunction with other discounts, then the amount shown in our refunds portal may differ from the actual amount refunded to your original payment method.
Please see our full returns terms and conditions for further information.
By clicking "Start your return" you confirm that you have read and understood the above statement
START YOUR RETURN
Returning Standard (non-customised) Items
If you are not completely satisfied with the items purchased from ragingbull.co.uk, you can return them to us within ninety (90) days of receipt of items for a refund.
Please Note
This does not include any item that has been customised in any manner in accordance with your instructions. All items bought from “Club Shops” are classed as customised items and are therefore non-returnable.
Items must be returned in original condition to be accepted as a return.
Items must be unworn, unwashed, and in a resalable condition.
Returns that are worn, damaged, or soiled will not be accepted back for a refund.
Items must be returned with despatch note in original packing with Raging Bull tags attached.
For reasons of health and hygiene we are unable refund the following products:
(Unless faulty)
- Underwear
- Swimwear
- Hats
Original postage charges are not refundable except for faulty or incorrectly received items.
If the item you have received is faulty or if you have received an incorrect item to that which you ordered please contact customer services at enquiries@ragingbull.co.uk or Tel: 01452 301869
Where to send return items if not using our returns portal
To return a Leisurewear item please return to:
Raging Bull Dept. XPO Logistics, Hurricane Way, Sherburn in Elmet, Leeds, LS25 6PT
Please note: We strongly recommend that all customers obtain proof of postage from the sending office, to safeguard the returning parcel.NB. We are unable to accept responsibility for goods which do not reach us.
Cost of returning items
For all UK returns there is no carrier charge for returning your item for any reason, you may however be charged a re-stocking fee for any non-faulty items that are returned to us not in their original condition.
For International returns, where you wish to return an item that is not faulty or defective, you are liable to pay for the cost of returning the item to us. In addition, any extra costs incurred in processing your exchange or refund is at the company’s discretion.
Time to process returns
We will try to process your exchange or refund as quickly as possible. Please allow up to 14 working days for us to action your request.
Other enquiries
Please contact our Web Customer Services on +44(0)1452 301869
Or e-mail us at enquiries@ragingbull.co.uk
@ragingbullclothing
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